Once your order is placed and payment is confirmed, we aim to process it within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.
We will notify you by email once your order has been shipped.
2. Shipping Methods & Carriers
We use reputable carriers such as:
Canada Post
UPS
FedEx
Purolator
Specialized freight carriers (for large or heavy items)
Carrier selection depends on package size, weight, destination, and delivery speed requested.
3. Shipping Options Standard Shipping
Typically 3–7 business days within Canada
Tracking provided
Expedited Shipping
1–3 business days within Canada (where available)
Additional cost applies
Freight & Heavy Items
Certain bulky or heavy products (e.g., large LED lights, pallets of lubricant) ship via freight. Freight charges and timelines will be quoted at checkout or by your sales representative.
4. Shipping Costs
Shipping charges are calculated based on:
Total weight of your order
Dimensions of the package
Shipping destination
Carrier and speed of delivery requested
You can view shipping charges during checkout before confirming your order.
5. Order Tracking
After shipment, you will receive a confirmation email containing:
Carrier name
Tracking number
Estimated delivery date
You can track your package directly on the carrier’s website.
6. Delivery Issues
If your shipment is:
Lost,
Damaged in transit, or
Not delivered within expected timelines
contact us immediately at:
Email: sales@coastlubricants.com
Phone: 250-739-0960
We will assist with carrier claims and follow-up.
7. International Shipping
We currently ship to:
Canada
Continental United States
International orders outside these regions may require prior approval and additional freight fees, customs duties, or taxes. Contact us for a shipping quote.
8. Duties, Taxes & Customs
For U.S. and international orders, duties, taxes, and customs fees are the buyer’s responsibility unless otherwise stated at checkout.
9. Order Changes & Cancellations
Requests to change or cancel an order must be submitted as soon as possible. If the order has already shipped, standard return processes apply.
10. Returns & Exchanges
Shipping policy is separate from our Returns & Exchanges terms. Please refer to the Returns section in our Terms & Conditions for details.
Reviews
What Our Customers are Saying
Rated 4.5 stars 12,151+ excellent reviews and counting
I am very happy with the latest Jaltest Updates and the software overall. Lots of great information on here. The schematics alone save you time and money as it is almost impossible to have all this information right at your fingertips.
Stuey Wheeler
Wheeler Equipment
Our guys love the DCbright Dark Licht M30’s on our pavers very cool non-glare technology allows them to work without being blinded! Also like the larger Dark Licht non-glare lights for our yard applications which we intend to implement
Darin Jorgenson
Northern Blacktop
Gobys are a very impressive equipment light could not believe the weight of them compared to the crappy lights we are using that get busted off all the time. Unreal quality we will use them on all our equipment from now on.
David Denton
F&M Installations
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